SHIPPING & RETURNS
SHIPPING POLICY
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All orders are shipped from our warehouse in Dublin, Ireland.
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We offer free standard shipping on all orders within Ireland.
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For international orders, shipping costs will be calculated at checkout based on the destination and the weight of the order.
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We aim to process and dispatch orders within 1-2 business days, excluding weekends and public holidays.
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Estimated delivery times are as follows:
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Ireland: 2-3 business days
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UK: 4-5 business days
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Europe: 5-7 business days
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Rest of the world: 7-10 business days
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Please note that these are estimated delivery times and delays may occur due to unforeseen circumstances such as inclement weather or issues with the postal service.
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We are not responsible for any customs fees or taxes that may be incurred on international orders.
RETURN & EXCHANGE POLICY
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If you are not completely satisfied with your purchase, you may return it within 14 days of receiving your order for a full refund or exchange.
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Items must be in their original condition, unworn and unwashed, with all tags still attached.
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We do not offer refunds or exchanges on sale items or custom orders.
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To initiate a return or exchange, please contact our customer service team at [contact email or phone number].
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You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
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We recommend using a tracked shipping service or purchasing shipping insurance, as we cannot be held responsible for lost or damaged returns.
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Once we receive your return, we will process the refund or exchange within 3-5 business days.
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If you have any further questions or concerns, please don't hesitate to contact us.